Miami DMV office extends hours, opens new windows in effort to reduce wait times

Things are speeding up at Miami-Dade DMV locations The county started weekend hours at the downtown office so now you can go on Saturdays We ve learned other locations are also putting appointments in the fast lane s Heather Walker has at present s Investigates From mission impossible to realizable getting a driver s license in Miami-Dade County is getting easier Worker on speaker Please proceed to number Heather Walker I m looking here and normally we would see just people sitting here for long hours no movement long line outside But this morning we saw people being ushered in moving Dariel Fernandez Miami-Dade Tax Collector Yes every day we attend more or less between to people Miami-Dade Tax Collector Dariel Fernandez says that s a new record It s almost double the number of people who where being served here when the state was running the DMVs Dariel Fernandez This is the Miami Central Office It s the second one largest office that we have here in Miami-Dade County And the second location that the county has taken over since the switch about four months ago Dariel Fernandez So as you see all the windows are full There are windows fully staffed That is up from around windows Heather Walker I was just wondering how the process was for you Kimberly Miami-Dade DMV customer Super fast I got here at a m and let s see what time it is now a m so minutes in and out Heather Walker Wow Kimberly Yeah But I did have an appointment But the county says it is still playing catch-up cleaning the mess left behind from the state and the old system that allowed people to book multiple appointments and post them for sale Dariel Fernandez It s already stopped If you do that you are going to have consequences Last week Miami-Dade County put in place a civil penalty and manageable time behind bars for anyone caught selling appointments Fernandez tells us the new system won t allow it to happen anymore Heather Walker So your message is you are watching everything Dariel Fernandez Yes we are watching everything Fernandez says come summer time these lines should start to disappear and appointments should open back up Making it a much smoother ride for drivers to get on the road Heather Walker News